Install Guide Setup instructions for Android TV, Android boxes and Tizen OS signage displays. Need help?
Player Installation

Install the Uprisen player on Android TV and Tizen OS.

Follow the correct setup method for your screen, then pair the device code inside your Uprisen dashboard to start publishing playlists.

Android APK Tizen OS Custom App Troubleshooting
Works With Android TV, Android Box, Tizen OS Signage
After Install Open app, note device code, add screen in dashboard
AndroidTV, box and standee setup
Tizen OSCustom App installation
Device CodeDashboard pairing workflow
PlaylistPublish and verify playback
Before You Install

Prepare the screen before pairing it to the CMS.

These checks reduce installation issues and help the player stay stable after restart.

Internet connectionConnect the screen or player to stable Wi-Fi or LAN before opening the app.
Date and timeKeep automatic date and time enabled so HTTPS downloads and sync work correctly.
Sleep settingsDisable sleep, standby and power-saving modes where the display allows it.
Dashboard accessKeep your Uprisen dashboard login ready so you can add the device code immediately.
Android Setup

Install APK on Android TV or Android box.

Use this method for Android TV, Android signage boxes, digital standees and supported Android media players.

01

Download the APK

Open the download link provided by Uprisen support on the device browser, or copy the APK to a USB drive.

02

Allow Unknown Apps

Go to Android Settings, Security, then allow installs from the browser or file manager you are using.

03

Install the APK

Open the APK file and choose Install. Wait until Android shows the installation completed message.

04

Open the Player

Launch Uprisen Antraajaal CMS. If the device asks for launcher selection, choose the Uprisen app for signage mode.

05

Pair the Screen

Copy the device code shown on the TV, open your dashboard, then use Scan QR / Add Screen to link the screen.

06

Publish Playlist

Select the screen, assign a playlist and publish. The TV will sync content and continue playback automatically.

Recommended Android settings

Keep the TV connected to internet, disable sleep mode, keep date and time automatic, and allow the app to run after restart.

Tizen OS Setup

Install through Custom App on Tizen OS display.

Use this method for supported commercial signage displays where Play Via can be set to Custom App.

01

Press Menu

Press the Menu button on the display remote to open the device settings.

02

Set Play Via

Go to System, open Play Via, then select the Custom App option.

03

Press Home

Press the Home button on the remote after Play Via is set to Custom App.

04

Open App Management

You will see Custom App on the home screen. On the right side, open App Management.

05

Enter Uprisen URL

In App Management, put the URL provided by Uprisen Antraajaal Support and confirm it.

06

Start Download

Click OK, then click Custom App. The player will start downloading and install automatically.

07

Open the Player

After download completes, open Custom App again to launch Uprisen Antraajaal CMS.

08

Pair Device Code

The player will show a device code. Add that code to your dashboard and assign it to the correct customer or location.

09

Publish Content

Publish a playlist from the dashboard. The display will cache supported media and continue running as a signage player.

If the display says unable to download

Check internet, date/time, URL spelling, HTTPS certificate, server file permissions and whether the Custom App package is uploaded at the exact version path.

After Installation

What the customer should see on screen.

The player should show a device code when it is not paired. After pairing, it should show the assigned playlist or a clear message such as license suspended, license expired or playlist not assigned.

Device code visible before pairing
Screen appears online in dashboard
Playlist publish reaches the player
Playback resumes after app restart
Troubleshooting

Common installation checks before contacting support.

If the player does not install, pair or sync content, these checks solve most setup issues.

01

APK will not install

Confirm unknown app installation is allowed for the browser or file manager used to open the APK.

  • Allow unknown apps
  • Check Android storage
  • Restart and try again
02

Tizen download fails

Check internet, URL spelling, HTTPS certificate, date and time, and whether the Custom App file exists at the exact path.

  • Verify URL
  • Check date and time
  • Confirm package path
03

Device code not showing

Restart the player, confirm internet access and make sure the app has fully loaded before pairing.

  • Restart app
  • Check network
  • Open player again
04

Screen not online

Confirm the device code was added correctly and that the display has internet access after pairing.

  • Check code
  • Verify dashboard screen
  • Refresh player
05

Playlist not playing

Make sure a playlist is assigned, the license is active and the media files are supported by the player.

  • Assign playlist
  • Check license
  • Review media
06

Playback stops after restart

Disable sleep mode, allow the app to start after reboot and keep the display connected to power and internet.

  • Disable sleep
  • Allow startup
  • Keep power stable