Stable connection
Connect to Wi-Fi or LAN for installation, pairing and the first media download.
Install Guide
Get your first screen connected.
Choose your player, follow the setup steps and pair it with your Uprisen workspace. Android TV, Android Box, Tizen OS, webOS and Windows Player share the same publishing workflow.
BEFORE YOU INSTALL
A few things to have ready.
Correct date & time
Use automatic date and time so secure downloads and sync can work correctly.
Display settings
Review orientation, sleep and startup settings for your intended signage use.
Your CMS account
Have your dashboard login ready to add the device code.
Open dashboardAndroid TV & Android BoxOne APK setup for supported TVs, boxes and digital standees.
Get the current player package from Uprisen support.
Request the Android playerDownload the APK
Open the download link provided by Uprisen support on the device browser, or copy the APK to a USB drive.
Allow Unknown Apps
If prompted, allow the specific browser or file manager to install the APK supplied by Uprisen support. The setting location varies by Android TV or Android Box.
Install the APK
Open the APK file and choose Install. Wait until Android shows the installation completed message.
Open the Player
Launch Uprisen Antraajaal CMS. If the device asks for launcher selection, choose the Uprisen app for signage mode.
Pair the Screen
Copy the device code shown on the TV, open your dashboard, then use Scan QR / Add Screen to link the screen.
Publish Playlist
Select the screen, assign a playlist and publish. The TV will sync content and continue playback automatically.
Only install the APK supplied by Uprisen support. Installation menus vary by device. Allow the specific browser or file manager only when needed; do not disable device protection.
Check your first playbackTizen OSCustom App setup for supported commercial signage displays.
Get the current player package from Uprisen support.
Request the Tizen OS packagePress Menu
Press the Menu button on the display remote to open the device settings.
Set Play Via
Go to System, open Play Via, then select the Custom App option.
Press Home
Press the Home button on the remote after Play Via is set to Custom App.
Open App Management
You will see Custom App on the home screen. On the right side, open App Management.
Enter Uprisen URL
In App Management, put the URL provided by Uprisen Antraajaal Support and confirm it.
Start Download
Click OK, then click Custom App. The player will start downloading and install automatically.
Open the Player
After download completes, open Custom App again to launch Uprisen Antraajaal CMS.
Pair Device Code
The player will show a device code. Add that code to your dashboard and assign it to the correct customer or location.
Publish Content
Publish a playlist from the dashboard. The display will cache supported media and continue running as a signage player.
Confirm the display model and package URL with support. This guide applies where Play Via supports Custom App; menu names can differ by model.
Check your first playbackwebOSUse the package and installation method supplied for your display.
Get the current player package from Uprisen support.
Request the webOS packageConfirm Compatibility
Check the display model, webOS version and network access before starting the installation.
Get the App Package
Use the webOS application package and installation details supplied by Uprisen support.
Install the App
Follow the approved commercial-display deployment method for the screen and wait for installation to complete.
Open the Player
Launch Uprisen Antraajaal CMS and keep the player open until its device code appears.
Pair Device Code
Add the displayed code inside the Uprisen dashboard and assign the screen to the correct location.
Publish and Test
Publish a test playlist, verify playback and confirm that the screen reconnects after a restart.
Confirm the display model and webOS version before deployment. The package and installation method must match the supported commercial display.
Check your first playbackWindows PlayerConnect a Windows PC or mini PC to your signage display.
Get the current player package from Uprisen support.
Request Windows PlayerConfirm your device
Confirm the supported Windows version with Uprisen support. Check internet access, date and time, display connection and space for downloaded media.
Download Installer
Download the Uprisen Windows player package from the official support link provided for your account or reseller deployment.
Install the player
Run the verified Uprisen installer and follow its prompts. Approve administrator access only if the installer requires it and your IT policy allows it.
Check network access
Ensure the player can reach the CMS. If a network policy blocks it, ask your IT team to allow the required application access without disabling the firewall.
Pair Device Code
Open the player, copy the device code, then add it inside the Uprisen dashboard under Scan QR / Add Screen.
Enable Kiosk Startup
Set the player to launch on restart, disable sleep mode and publish a test playlist to verify full-screen playback.
Use only the installer supplied by Uprisen support. Confirm Windows compatibility first, and keep system security enabled. Ask your IT team about managed-device permissions.
Check your first playbackPAIR & VERIFY
From device code to first playback.
After installing the player, complete these checks in your workspace.
Open the player
Keep the displayed device code visible while you open your CMS account.
Add the screen
Use Scan QR / Add Screen in the dashboard. Match the code and assign the screen to its location.
Publish a test playlist
Assign content, allow the player to download supported media and check the screen's orientation and playback.
Check a restart
Confirm that the player reopens as configured and playback resumes. Check online status and license state in the dashboard.
TROUBLESHOOTING
Something not working yet?
The Android APK will not install
Use the package supplied by support, check available storage and allow installation for the browser or file manager opening that APK. If it still fails, share the device model and the installation message with support.
The Tizen OS app will not download
Check the network connection, automatic date and time, and the exact Custom App URL supplied by support. Ask support to verify the package path if the download still fails.
I need the correct webOS installation method
Share the commercial display model and webOS version with support. Use the matching application package and deployment instructions rather than a package for another platform.
Windows Player cannot install or connect
Confirm the Windows version and installer with support. On a managed PC, ask IT to check application permissions and network policies. Keep firewall and device protection enabled.
The device code is not showing
Confirm that the player has opened fully and the device has internet access. Restart the player if needed. Check the device date and time before trying again.
The screen is not online after pairing
Check that the device code was added to the correct CMS account and location. Confirm internet access on the player, then review the screen status in the dashboard.
The assigned playlist is not playing
Confirm a playlist is assigned, the screen license is active and the media is supported by the player. Allow the initial media download to finish, then check playback again.
Playback stops after a restart
Review the supported startup options for your player and device. Keep power stable, adjust sleep settings for signage use and test a restart before leaving the screen unattended.
READY FOR CONTENT
Your screen is connected. What's next?
Build playlists, arrange Mosaic Layouts and organize your Screen Groups.